1. What makes LR Pure Botanical different from other skincare brands?

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At LR Pure Botanical, we focus on harnessing the power of nature. Our products are formulated with high-quality botanical extracts, free from harsh chemicals, parabens, and synthetic additives. We believe in sustainable beauty that nurtures both your skin and the environment.

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2. Are your products cruelty-free and vegan?

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Yes! We are committed to ethical beauty. Our products are 100% cruelty-free, and we do not test on animals. Many of our formulations are also vegan, meaning they contain no animal-derived ingredients. Check the product details for specific vegan certifications.

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3. Do your products contain artificial fragrances or dyes?

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No. We believe in clean, natural beauty. Our products are free from artificial fragrances and synthetic dyes—instead, we use essential oils and natural extracts to create a light, pleasant aroma.

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4. How do I know which products are best for my skin type?

Each product description includes details on the best skin types for that formula. If you’re unsure, reach out to our customer support at admin@lrpurebotanicals.com for personalized skincare recommendations.

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5. Where can I buy LR Pure Botanical products?

You can purchase our products exclusively on our official website. We do not currently sell on third-party platforms to ensure authenticity and quality.

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6. How do I place an order?

Simply browse our website, add your desired products to your cart, and proceed to checkout. We offer secure payment options for a smooth shopping experience.

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7. What payment methods do you accept?

We accept major credit and debit cards, PayPal, and other secure payment options at checkout.

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8. How long does shipping take?

Shipping times vary based on your location:

UK: 3–5 business days
Europe: 5–10 business days
International: 7–15 business days

Once your order is shipped, you will receive a tracking number via email.

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9. Do you ship internationally?

Yes! We proudly ship worldwide. Shipping fees and times may vary depending on your region.

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10. What is your return policy?

We want you to love your purchase! If you’re not satisfied, you can return unopened and unused items within 30 days of delivery for a full refund. Please email admin@lrpurebotanicals.com to initiate a return.

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11. What should I do if I receive a damaged or incorrect item?

We sincerely apologize for any issues with your order. Please contact us at admin@lrpurebotanicals.com within 7 days of receiving your package with your order number and photos of the issue. We will resolve it as quickly as possible.

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12. How can I track my order?

Once your order ships, you will receive a tracking number via email. Use this to monitor your package’s progress.

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13. Are your products safe for sensitive skin?

Yes! Our formulas are designed to be gentle and nourishing, using natural ingredients suitable for sensitive skin. However, we always recommend doing a patch test before full application.

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14. Do you offer discounts or promotions?

Yes! Subscribe to our newsletter for exclusive discounts, special promotions, and early access to new products.

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15. How can I contact customer support?

We’re happy to assist you! You can email us at admin@lrpurebotanicals.com or visit our office at:

📍 30 Churchill Place, London, England, E14 5RE

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